Director of Care

Overview

• Contribute to the Extendicare purpose of Helping People Live Better by leading a high performing team dedicated to ensuring all residents receive the care they need.
• Manage all aspects of care operations, ensuring best practices consistent with Extendicare, Accreditation standards, and provincial regulations.
• Serve as a strong advocate for resident safety and the ongoing improvement of quality care.
• Attain high resident and family engagement as measured through Experience Survey Results, by caring for each person as we would our own family.
• Consistently meet or exceed all quality and clinical indicators for residents through the effective execution of required clinical programs.
• Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year.
• Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures.
• Cultivate, lead the resident care team, providing day-to-day guidance and fostering a positive work environment.
• Train:
  Ensure that all care staff receive the education required for the effective performance of their roles.
• Oversee the financial management and staffing consistent with the Extendicare model of care.
• Monitor and ensure compliance with all healthcare regulations, licensing requirements, accreditation standards and labour and employment standards.
• Identify and manage resident issues as they arise and ensure clinical risks are mitigated.
• Accept and respond to feedback from residents, families, vendors and team members with acknowledgement and empathy.
• Oversee resident assessment and care planning processes, ensuring personalized care plans are developed and implemented based on resident preferences.
• Participate actively and collaborate with the leadership team and liaise with care staff, residents, and families.
• Implement quality improvement initiatives to enhance resident safety, wellness and satisfaction.
• Develop operational plans with respect to clinical operations and staffing.

• Bachelor's degree in Nursing;
  Master's degree preferred.
• Current and unrestricted registration as a Registered Nurse with the applicable Provincial licensing body is required.
• Minimum of 5 years of nursing experience, in addition to at least 2 years in a leadership role in a long-term care facility or other health facility.
• Working knowledge of long-term care regulations, standards, and best practices.
• Demonstrated expertise in leadership, communication, and interpersonal skills.
• Ability to work collaboratively with interdisciplinary teams and build positive relationships.
• Proven track record of implementing quality improvement initiatives and achieving positive resident outcomes.
• Proficient in electronic health records (EHR) systems and other relevant technology.
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This feature helps candidates tailor their applications more effectively.

• nursing
• leadership
• quality improvement
• clinical programs
• financial management
• resident assessment
• care planning
• regulatory compliance
• long-term care regulations
• electronic health records

• communication
• interpersonal skills
• collaboration
• advocacy
• empathy
• team leadership
• employee engagement
• problem-solving
• positive culture
• feedback responsiveness

• Bachelor s degree in Nursing
• Master s degree in Nursing
• Registered Nurse license