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Job Description & How to Apply Below
Join the team at FIKA as a Retail Experience Lead in Brandon, Manitoba, focusing on high-quality service and team leadership. Oversee store operations while enhancing the customer experience.
In this role at FIKA, you will be essential in guiding your team to provide outstanding service while managing daily operations. Your responsibilities include everything from opening and closing the store to keeping it organized and ensuring compliance with company protocols. Be a resource for your staff, leading by example and maximizing the potential of every team member.
Key Responsibilities:
• Open and close the store, handling security systems
• Provide top-notch customer assistance
• Oversee staff training and onboarding
• Manage customer complaints and inquiries
• Implement sales strategies effectively
Requirements:
• 2 years of retail experience needed
• High school diploma or GED essential
• Experience in customer service roles
• Valid Provincial Cannabis Certification
• Strong organization and negotiation skills
Support your team and customers in creating memorable retail experiences at FIKA.
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