Centre Clerk - Minnedosa

Heritage Co-op is inviting applications for a

For our Home & Building Solutions Department located in Minnedosa, MB

The Home Centre Clerk is responsible for providing an exceptional level of customer service while supporting the daily operations of the Home Centre. This position assists with merchandising, inventory control, product stocking, sales transactions, housekeeping, and maintaining a safe work environment. The Home Centre Clerk contributes to achieving sales and customer service goals while delivering a World Class Customer Experience.

Our Core Values are Integrity, Excellence and Responsibility

• Provide exceptional customer service by assisting customers with product selection, answering inquiries, offering product recommendations, and resolving concerns in a professional and timely manner.
• Promote products, services, special orders, and current promotions while building positive customer relationships.
• Receive, unpack, organize, stock, and merchandise products according to established standards.
• Maintain attractive product displays, signage, pricing, and shelf presentation to maximize sales and enhance the customer experience.
• Monitor inventory levels and assist with inventory counts, stock rotation, and inventory accuracy.
• Operate point-of-sale systems and process customer transactions accurately, including cash, debit, credit, and account purchases.
• Balance cash tills and follow all cash handling procedures.
• Maintain a clean, organized, and safe sales floor, warehouse, yard, and storage areas.
• Assist with seasonal displays, promotional setups, marketing initiatives, and special projects.
• Follow workplace health and safety policies, loss prevention procedures, and company standards.
• Participate in required training programs and perform other duties as assigned.

• Completion of high school is preferred.
• Previous retail, customer service, merchandising, warehouse, or Home Centre experience is considered an asset.
• Experience operating cash registers and point-of-sale systems is preferred.
• Ability to work independently and as part of a team.
• Strong verbal communication and customer service skills.
• Commitment to ongoing learning and development.
• Forklift certification or willingness to obtain certification.
• WHMIS certification or willingness to complete training.
• Valid driver's license is considered an asset.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.
• Frequent standing, walking, lifting, pushing, and carrying merchandise.
• Exposure to changing weather conditions when working in outdoor yard areas.
• Fast-paced retail environment with frequent customer interaction.
• Moderate physical demands including repetitive movements, material handling and ability to lift up to 50lbs.
• Customer Focus: Provides exceptional customer service and builds positive customer relationships.
• Communication
  
  Skills:
  
  Actively listens, asks appropriate questions, and shares information accurately.
• Teamwork & Cooperation: Supports team members, shares knowledge, and contributes to a positive work environment.
• Accountability: Takes ownership of responsibilities and follows through on commitments.
• Attention to Detail: Maintains accuracy in pricing, merchandising, inventory, and transactions.
• Problem Solving: Identifies issues and implements practical solutions while knowing when to seek assistance.
• Time Management: Effectively balances customer service and operational responsibilities.
• Adaptability & Flexibility: Adjusts to changing priorities and seasonal demands.
• Safety Awareness: Follows safe work practices and promotes a safe workplace.
• Product Knowledge Development: Continually develops knowledge of products and services to support customers effectively.