Customer Service Associate

Customer service and selling skills shape this RONA associate role, helping shoppers in stores or by telephone with product requirements.

As a Customer Service Associate, you will guide customers, prepare special orders, and support a well-organized store. The work includes assessing requirements, making recommendations, monitoring inventory, and building product knowledge through available training. Your service focus contributes to customers’ shopping experiences and store operations.

• Assist customers with product requirements in store or by telephone
• Prepare special orders and confirm prices and delivery dates
• Maintain stocked, merchandised areas with current product information
• Monitor inventory, perform counts, and highlight concerns
• Keep current on flyers and promotional events

• Effective selling skills and excellent customer service commitment
• Good communication and interpersonal skills
• Experience in a customer-focused role
• Ability to assess requirements and make recommendations
• Ability to stretch, bend, lift, and carry medium to heavy products

Bring customer service, selling, communication, and product knowledge skills to support RONA shoppers and store success.