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Customer Experience Retail Manager

Job in Brandon, Manitoba, R7A 0A1, Canada
Listing for: Staples Canada
Full Time position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 45000 - 65000 CAD Yearly CAD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Shape exceptional customer experiences as a Retail Assistant Manager at Staples Canada, using coaching and communication to strengthen service.

This Assistant Manager role centers on leading teams with a customer and sales-focused approach. You will engage customers, support tailored solutions, and guide associates through ongoing coaching, feedback, and development. You will also maintain daily communication and consistent execution of engagement tools.

Key Responsibilities:
  • Engage customers and provide tailored products and services
  • Lead teams toward seamless customer experiences
  • Provide regular coaching and feedback for improvement
  • Manage performance appraisals and career action plans
  • Ensure consistent sales and customer engagement tool execution
Requirements:
  • Two to three years of retail management experience
  • Experience managing customer and sales-focused teams
  • Ability to lead and develop talent effectively
  • Excellent communication and interpersonal abilities
  • Capacity to prioritize, organize, and multitask

Use customer engagement, communication, and team development strengths to support Staples Canada’s Retail Assistant Manager responsibilities.

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