Outdoor Retail Sales & Customer Experience Specialist

Job Title:

Retail Associate

Reports to:

Selling Sales Manager   Wages:
Hourly-Seasonal

About us:

At Livingstone Outdoor,we’repassionate about elevatingoutdoor living with top-quality products and services.

We’recommitted to delivering exceptional experiences to our customers, providing support from the moment they make apurchase tothroughout their entire journey, ensuring they get the most out of their products for years to come. Our team is driven by a shared goal: to help our customers make the most of their outdoor spaces and create lasting memories.

Summary:

We areseekinga motivated and customer-focused individual for the Retail Associate position. In this role, you willbe responsible for providing outstanding customer service,maintaininga tidy and organized store, and ensuring shelves are stocked and well-presented. We value initiative, allowing you to take ownership of your tasks and work independently. The ideal candidate will bring a positive attitude, adaptability, and the ability to thrive in a fast-paced environment.
Responsibilities:
Provide excellent customer service byassistingcustomers with product selection, answering questions, and offering advice on product needs.
Collaborate with team members to meet sales goals and provide support in daily operations.
Maintain an organized and clean store environment, including restocking shelves, arranging product displays, and ensuring the store is visually appealing
Participate in promotional eventsassistingto setup,engagecustomers, andensuresmooth operations during in-house and community events.
OperatePOSsystem, process transactions accurately, handle cash responsibly.
Open and close the store as required, ensuring all procedures are followed for security, cash handling, and store readiness.
Qualifications &

Experience:

Previous retail or customer service experience required
Basic knowledge of current product lines is anasset, butnotrequired—willingness to learn is essential.
Excellent computer and phone skills (POS Systems, etc.)
Flexibility to work various shifts, including weekends.

What We Offer:

Collaborative work atmosphere with a positive culture
Employee discounts on products.
Ongoing training and development opportunities.
A friendly, supportive work environment.
Career advancement opportunities within a growing company.
Ifyou'repassionate about outdoor living and helping customers create their dream backyard,we'dlove to hear from you!