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Job Description & How to Apply Below
Job Responsibilities
Provide settlement assistance to individuals and families i.e. orientation, information, referrals, connect with community etc.
Facilitate information sessions for individual and client groups
Maintain up to date knowledge of programs and services available at WIS and in the community to support clients to allow appropriate referrals
Develop partnerships with service providers to effectively link clients with appropriate community services
Manage a caseload of clients with diverse needs
Stay informed on current resources, trends, changes and services gaps in the community
Consider complexity of cases and individual workload to determine assignments
Empower clients to become self-sufficient and respect professional boundaries
Maintain accurate records of services and provide reporting to management as required
Create an inspiring, engaging and collaborative atmosphere within teams and other WIS departments to achieve collective goals and deliver quality service to clients
Engage in professional development activities to remain current in the field
Provide management with operational support as required
Qualifications
Ability to manage client caseloads and maintain confidentiality
Working knowledge of community resources
Ability to work with various levels of government
Self starter able to work independently and as part of a team
Creative thinking and excellent interpersonal skills
Proficient in Microsoft Office and database management
Strong proficiency and ability to communicate in English
Possess a valid Manitoba Driver's Licence and access to reliable transportation
First Aid Certification
Provide a clear Criminal Record, Child Abuse Registry Check, Adult Abuse Registry Check, Vulnerable Sector Check and Driver Abstract; where required
Ability to work collaboratively with management, employees, and community stakeholders in a diverse environment
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