Courier Team Lead

Drop Box Attendant – Independent Contractor – Brandon, MB Job Overview

This is an interview position. The employee will assist management in overseeing daily sort, delivery/pickup activities and remote domicile location/feeder Ops (where applicable). They lead the sector as assigned ensuring best practices and effective operations and model the way for hourly employees by becoming a mentor and demonstrating role‑model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

• Lead assigned sector and ensure best practices and effective operations.
• Model leadership through mentorship and strong communication, conflict resolution, and leadership ability.
• Oversee daily sort, delivery/pickup activities and remote domicile location/feeder Ops (where applicable).
• Maintain high standards of safety and compliance during all operational activities.

• High school diploma/equivalent.
• 2 years of current courier experience.
• Must possess a valid driver’s licence and have a good driving record.
• Ability to successfully complete all basic and re‑certification training (including DG specialist certification) and maintain accreditation through yearly recurrency training prior to expiration.
• Remain current with training in BP and defensive driver/process updates.
• Good understanding of Fed Ex products, features of service, and general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• Solid communication/interpersonal skills with the ability to motivate, coach and train employees on the job.
• Ability to prioritize and delegate in a time‑sensitive manner.
• Demonstrated excellent interpersonal, customer relations and communication skills.
• Good analytical, problem‑solving, prioritization and organization skills.
• Team player.

• Minimum of one (1) year of current Courier experience.
• Bilingual in French and English for Quebec residents.
• Valid driver’s licence (class 5, G or 1[AZ]) with no more than two infractions or accidents in the last 24 months.

Fed Ex values diversity and inclusion in its workplace. Our company welcomes talent from all backgrounds, reflective of our client base and the communities we serve. We offer a safe and respectful environment where everyone can thrive. We particularly invite women, persons with disabilities, Indigenous peoples, members of cultural communities, and the LGBTQ+ community to submit their application. Our human resources team will adapt the recruitment process to your specific needs.