Patient Services Coordinator

Patient Services Coordinator

Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer‑focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you will handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast‑paced environment, have excellent communication skills, and enjoy working with a team, we would love to hear from you!

The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check‑in, handling phone calls, and maintaining the office’s day‑to‑day operations.

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure proper check‑in.
• Manage patient records and ensure all forms are completed.
• Coordinate patient follow‑up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.

• Mostly desk‑based with some patient interaction in the reception area.
• Friendly, client‑focused, and professional. The front desk is a high‑traffic area, requiring excellent multitasking and communication skills.

• Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)
• Company‑Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development
• A great collaborative team environment!

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care