Office Medical Administrative Assistant

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical FDHS SOUTH SHORE GASTROENTEROLOGY LLC, Brandon, FL, US

Today Requisition

Salary Range: $23.00 To $25.50 Hourly

Location:
Brandon, Florida

Description:We are seeking a highly organized and motivated individual to join our team as an Office Medical Administrative Assistant for our busy gastroenterology office. The Office Medical Administrative Assistant will support the operations of the care center by assisting the Office Administrator with administrative duties while also performing routine clinical tasks as a Medical Assistant. This dual role ensures seamless coordination between front office functions, billing support, patient care.

The position serves as a key liaison to Catalyst, the third-party medical billing company, to support efficient billing workflows and communication.

Duties and Responsibilities:

Administrative Support:

• Assist the Office Administrator with managing day-to-day office administrative, clinical, and billing operations.
• Serve as the liaison to Catalyst by communicating billing concerns, submitting required documentation, and tracking resolution of outstanding issues.
• Support billing processes by gathering and submitting documentation, following up on outstanding claims, and assisting with insurance-related inquiries.
• Maintain office policies and procedures to ensure compliance with FDHS and healthcare regulations and standards including HIPAA, OSHA, Fraud, Waste & Abuse, and Cybersecurity.
• Serve as back-up when a staff member is absent.
• Assist with onboarding of new staff, including orientation and new hire documentation.
• Collaborate with healthcare providers to optimize patient care and workflow efficiency.
• Coordinate with external vendors and service providers as needed.
• Assist with monitoring all monthly reports such as A/R, visit tracking, patient balance, and daily charge
• Maintain confidentiality of patient information and adhere to HIPAA guidelines.
• Assist in special administrative projects and initiatives aimed at growth planning and improving office operations and patient satisfaction.

Medical Assistant:

• Prepare patients for examination and treatment by taking vital signs, medical history, and documenting information in the electronic medical record (EMR) system.
• Responsible for entering recalls and handling new prescription/prescription refills as directed by the physician.
• Maintain strict adherence to infection control protocols and safety standards.
• Conduct physician referrals as well as service pre-certifications on an as needed basis.
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Other duties as assigned. Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management.

Qualifications:

• 1 to 2 years experience in billing.
• 1 to 2 years experience as a Medical Assistant.
• 1 to 2 years of Leadership experience.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Proficiency in office software applications, including electronic medical (EMR) systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with healthcare regulations, such as HIPAA, OSHA, and Medicare compliance.
• Attention to detail and a…