Seasonal Customer Service Agent Flower Delivery Service

Seasonal Customer Service Agent for a Flower Delivery Service

2 days ago Be among the first 25 applicants | 148130

• At least 2 Years of Experience.
• Software/platforms required: , Air Call, Slack, Whats App, Zendesk, Tableau.
• Excellent verbal and written communication skills.
• Strong active listening and problem-solving abilities.
• Patience, empathy, and a customer-first attitude.
• Ability to multitask, prioritize, and manage time effectively.
• High school diploma or equivalent.
• Proficiency with computers and the ability to learn new software.
• The agent needs to have a neutral accent and a good command of the English language.

Hiring Focus:
Seasonal Customer Service Representative to prepare for the Valentine’s week peak season.

Job Summary:

We are seeking experienced Customer Service Representatives to join our team. The primary role is to interact effectively, addressing customer needs, resolving issues, and answering inquiries through various designated communication media.

• Respond to customer inquiries and requests in a timely, professional, and courteous manner to achieve satisfaction and provide solutions.
• Provide accurate information regarding products, services, and company policies.
• Troubleshoot and resolve customer complaints or problems, escalating complex issues when necessary.
• Keep detailed records of customer interactions, transactions, comments, and complaints.
• Follow communication procedures, guidelines, and policies set by the campaign.

If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!

• Handle customer inquiries across email, chat, and social media like a pro.
• Be the voice of the brand, providing personalized and top-notch support.
• Collaborate with our awesome team to boost customer satisfaction and share insights.
• Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
• Adapt to different client needs – because every day is a new adventure!

• A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
• Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
• A quiet, cozy workspace to handle calls and chats like a pro.

• Entry level

• Temporary

• Other

• Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at LTVplus by 2x

Tampa, FL $50,000.00-$60,000.00 1 week ago

🚀 Your First 30-60-90 Days at LTVplus:
What to Expect