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Citizen Services Specialist – Government Programs

Job in Brandon, Hillsborough County, Florida, 33508, USA
Listing for: Maximus
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Clerical
  • Government
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, application status, and program guidelines.

You will document all interactions, follow strict privacy standards, and escalate complex issues as needed. This mission-driven role offers collaboration and exposure to digital modernization and public-service

We invite applications for the Citizen Services Specialist – Government Programs position located in Brandon, FL, United States.

This posting is for the Citizen Services Specialist – Government Programs role at Maximus, based in Brandon, FL, United States.

We are looking to fill the Citizen Services Specialist – Government Programs position at Maximus in Brandon, FL, United States.

The Citizen Services Specialist – Government Programs role at Maximus is now open for applications in Brandon, FL, United States.

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