Special Assets Manager

Position Overview

The Special Assets Manager is responsible for overseeing credits that present an unacceptable level of risk to the bank and for providing strategic direction to ensure the best possible outcomes while minimizing loss. In this role, the manager works closely with the Board of Directors, Executive Management, the Credit Department, and Internal Audit, while also engaging with external professionals such as attorneys and real estate appraisers.

The position requires exceptional diplomacy and tact, particularly when dealing directly with borrowers in high stress situations, as well as the ability to balance firm decision making with constructive relationship management. A strong working knowledge of collateral perfection, collection laws, and foreclosure processes is essential, enabling the manager to safeguard the bank's interests while navigating complex credit challenges with sound judgment and strategic vision.

Primary Duties and Responsibilities

• Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction.
• Develops and/or recommends strategies for improving the Bank's position with credits that are not performing or are at risk of not performing, to include an analysis of available cash flow to service debt, value of collateral, accuracy and completeness of loan documentation, adequacy of reserves on credits under management, and the restructuring or collection of credits managed by Special Assets.
• Maintains records of restructuring or collection and reporting same to Executive Management at regularly scheduled meetings and to the Board as deemed appropriate.
• Works closely with outside professionals to determine value of collateral and best methods for disposition of assets obtained from credits that have defaulted. Knowledge of local market conditions and an understanding of collateral valuation methodologies is required.
• Works with clients and professionals on controlling the conversion of assets into cash. Requires a strong working knowledge of laws associated with collateral perfection, creditor's rights and ability to work with clients effectively in a collection situation.
• Ability to analyze adequacy of loan loss reserves, historical loan losses, and recommend Specific Reserves on credits managed by Special Assets.
• Works closely with the Accounting and Credit Administration areas of the Bank to ensure that write downs are handled promptly, as well as recommendations for charge-offs and charge downs. Coordinates the flow of pertinent information to Accounting and Credit Departments regarding revenue and expenses associated with the collection effort and management and disposition of assets owned by the Bank. Reviews with the Accounting Department and the Chief Credit Officer as to the proper accounting of loans going to ORE.
• Chairs Special Assets Committee and facilitates the agenda discussion.
• Maintains proper controls and reports on non-accruing loans and judgments obtained by Bank.
• Supervises Special Assets Assistant by delegating tasks, providing guidance, and ensuring accurate documentation of loan workout activities.
• Excellent written and verbal communication skills. Must be capable of functioning effectively with minimal guidance and able to meet deadlines.
• Consistently delivers outstanding client service with a friendly attitude.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Minimum Qualifications

• 5 years of Special Assets experience, preferably in banking or financial services.
• Bachelor's degree in finance, accounting, economics, or business administration or equivalent combination of education and experience.
• 3 years of credit underwriting experience, credit analysis, loan servicing, and collections.
• Experience handling problem loans, bankruptcies, foreclosures, and repossessions.
• 2 years of supervisory experience.
• Eligible for NMLS if needed.
• Proficient in Microsoft Office suite.
• Demonstrates superior communication ability, both orally and written; has good listening skills; communicates ideas clearly and credibly.
• Enjoys working in a collaborative environment.
• Adaptive, flexible, and comfortable with evolving and progressive change.

Our Way

Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work

Make a meaningful difference in our community through our service and financial support

Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators

Benefits

You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:

• Eligibility for health, dental, vision, life and…