Credit Representative II

· Contact customers/bottlers/Credit Union member for collection of delinquent invoices, invalid deductions, or negative accounts to ensure the maximum turnover of receivables.

· Review and analyse customers'/bottlers' open receivables for control of outstanding receivables within the line of credit and terms of payment.

· Review and approve release of credit hold product orders for shipment to customers/bottlers.

· Influence external client to take desired actions by using techniques appropriate to the situation

· Add or update customer/bottler information into master file (e.g., ACN files, Customer Master) so that orders may be shipped/billed or payments can be made.

· Associates Degree or equivalent work experience

· At least 1-5 years of related work experience

· Data Extraction. Knowledge of and ability to extract and query data from systems (e.g., PAPA$, SAP, Focus, Billing and Promotions, Nielsen, INFORM, PLUS, OPS, Messenger).

· Collections. Knowledge of policies, procedures, and applicable laws, statutes and regulations (e.g., Robinson Patman, Uniform Commercial Code) for collecting delinquent accounts, loans, and/or receivables. This includes knowledge of system reports, documenting collection efforts, determining collectability, recommending charge-offs, coordinating legal actions, etc.

· Financial Policies and Procedures. Knowledge of the Company's financial policies and procedures including Standard Practices and Procedures, Standard Accounting Codes, Reporting And Budgeting, Code of Business Conduct, ISSCOM, as well as internal policies and procedures specific to area of responsibility

· Record Retention. Knowledge of the policies and procedures for storing and retaining financial, non-financial, and company documents.

· Credit Bureaus. Knowledge of proper procedures for obtaining credit decisions including ensuring accurate and complete information is posted to make appropriate credit decisions.