IT Senior Developer; ServiceNow - Hybrid

IT Senior Developer (Service Now) - Hybrid – Holland & Knight LLP

We are a firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position may be based in our global operations center in Tampa, FL, or at the Firm's Dallas office.

We are seeking an IT Senior Developer to join our team. The IT Senior Developer will be responsible for designing, developing, and implementing software solutions to address complex business issues. This role requires a deep understanding of software development methodologies and tools such as Service Now, strong analytical skills, and the ability to work collaboratively with cross‑functional teams. The IT Senior Developer position is currently a hybrid role with designated days required to be in the office, which may change depending on future needs of the firm or industry standards.

• Design, develop, and maintain high‑quality software applications such as Service Now – from collecting requirements and writing implementation plans to coding and executing those plans.
• Strong technical foundation and knowledge of the Service Now platform and architecture.
• Collaborate with business analysts and stakeholders to gather and analyze requirements.
• Write clean, scalable, and efficient code following best practices.
• Conduct code reviews and provide constructive feedback to team members.
• Troubleshoot and resolve software defects and issues.
• Stay updated with the latest industry trends and technologies to ensure the company's software solutions remain competitive.
• Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
• Special projects and duties as assigned.

• Experience with web development frameworks and technologies (e.g., Angular, React, ASP.NET).
• Strong understanding of database management systems (e.g., SQL Server, Oracle).
• Strong technical foundation and knowledge of the Service Now platform and architecture.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and manage multiple priorities.
• Knowledge of LDAP/Active Directory.
• Knowledge of Cloud Architecture and Tools.
• Must be able to act with a sense of urgency and adapt to changing priorities.

• Bachelor’s degree in Computer Science or equivalent.
• 5+ years of experience as a System Administrator/Developer.
• 5–7 years of experience in IT Service Delivery.
• 3+ years of coding/scripting or software development experience.
• 3+ years of experience using scripting/coding languages (JavaScript, CSS, HTML, Angular
  
  JS).

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners;

life and AD&D insurance; short and long term disability insurance; tax‑advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre‑tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with developmental disabilities and their caregivers;

and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.