Produce Associate

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Position Summary Why do our members choose to purchase fruits & vegetables at Sam’s Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you’ll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness.

You will be in the front‑lines of customer service – your smile makes a difference and you can help enhance the member’s shopping experience.

You will sweep us off our feet if:

• You have a passion for and experience with produce
• You keep member satisfaction as your top priority
• You are comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking
• You can communicate effectively and positively influence team members
• You will lead by example

You will make an impact by:

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area
• Receiving & stocking merchandise in an organized manner
• Maintaining inventory so that there is no out of stock and over‑stock products

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you’ll do:

• Be a Team Member:
  Maintains up‑to‑date knowledge of the products, collaborates with cross‑functional teams, helps educate other associates on tools, tasks, and resources, communicates effectively, and develops interpersonal skills for providing customer service; is flexible to the needs of the business to work in other areas, track goods, maintain in‑stock levels, and control shrinkage in a timely manner.
• Be an Expert:
  Understands the processes and specifications related to quality of various types of produce merchandise (e.g., taste, preparation method or use, seasonality); prepares (trims, crisps, packages, scales) products according to established standards; maintains product safety and follows company sanitation guidelines; adheres to applicable laws, regulations, and company policies related to produce quality.
• Be a Techie:
  Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; uses handheld technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapts to new tools and encourages others to use them.
• Be an Owner:
  Drives the performance of the area by utilizing digital tools, using perpetual inventory management techniques to stock and rotate department products, ensuring quality and date control standards, eliminating waste, and guiding peers while providing attention to customer needs.
• Be a Talent Ambassador:
  Advocates for the department and the club by valuing the member’s experience, modeling high quality service and products, executing the basics at the highest level of quality, and exhibiting energy, commitment, and passion for the work.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying them when executing business processes.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co‑workers, customers, and other business partners; identifies priorities, deadlines, and expectations; communicates progress and information; recommends ways to address improvement opportunities; adapts to and learns from change, difficulties, and feedback.

Compensation and Benefits

• Base pay range: $16.00/hr – $23.00/hr
• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and…