Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whenever you represent the Bridgestone name, you are a valued teammate and part of the larger mission to serve society with superior quality. We start by offering each teammate competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We believe people can provide superior service only when they are allowed to bring their whole selves to work and are supported.

We champion all perspectives, individuals, and teams, and are building a diverse team as the world we serve.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role intended as a key pipeline for future career growth within Firestone Complete Auto Care. The SST serves customers by assessing needs, recommending products and services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between interacting with customers and efficiently completing basic vehicle service tasks.

Pay Range: $14.73 - $22.04

• Customer service, sales, and customer issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations, opening/closing, inventory, displays – as needed

• May assist manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front‑/back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career‑growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Two‑year degree or non‑traditional education through a training program, certification, or similar exhibiting the growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Previous management or supervisory experience is a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

• Professional Development:
  Resources to help you level up at any career stage.
• Community Involvement:
  Commitment to local communities and giving back.
• Integrity & Teamwork:
  Doing things right, together.

• Supportive and engaging onboarding experience for a smooth transition.
• Opportunities for growth through training and mentorship.
• Corporate Social Responsibility activities.
• Diverse and inclusive team environment.
• Agility, work/life effectiveness, and long‑term well‑being focus.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.