Lead Technician : FL-Brandon

Benefits

• Free uniforms
• Paid time off
• Training & development

Join DMA Services Corporation as a Lead Technician in Brandon, FL, where you'll play a crucial role in delivering top‑notch technical solutions in the mitigation industry. We are seeking an enthusiastic and skilled technician who is ready to lead a team and make a significant impact in a dynamic environment. We are a family‑owned company seeking to hire an individual who is willing to grow with us in the mitigation and restoration industry, offering services for water, fire, mold, biohazard, and storm damage.

• Lead and mentor a team of technicians to ensure high-quality service delivery.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Conduct regular maintenance and inspections of equipment and systems.
• Implement and enforce safety protocols and best practices.
• Collaborate with other departments to enhance service efficiency.
• Document all service activities and maintain accurate records.
• Train new team members on technical procedures and company policies.
• Stay updated on industry trends and emerging technologies.
• Perform water, fire, mold, and bio services.
• Ensure that all mitigation damages are completed per IICRC standards.
• Utilize tools and meters to determine the extent of damage or verify that the building materials are within dry standards.
• Perform demo work when needed within containment or a crawl space.
• Maintain accurate records of work performed, including service reports and inventory management.
• Deliver exceptional customer service by promptly addressing client inquiries and resolving issues.

• Minimum of 5 years of experience in a technical role, preferably in a leadership position.
• Strong knowledge of troubleshooting methodologies and equipment maintenance.
• Relevant technical certifications (e.g., IICRC - Water, Fire, Mold, Applied Structural).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Proven experience as a technician in a mitigation environment.
• Strong knowledge of water, fire, mold, and bio with a strong focus on it being in the remediation industry.
• Excellent customer service skills with the ability to communicate effectively with clients and team members.
• Ability to operate various tools and equipment safely.
• Valid driver's license and clean driving record.
• Willingness to work flexible hours as needed.

DMA Services Corporation has been a trusted name in the industry for several years, providing exceptional service and innovative solutions to our clients. Our commitment to quality and customer satisfaction has earned us a loyal customer base, while our supportive work environment makes DMA a great place for employees to thrive and grow.