System of Care - Lead Family Coordinator

Description

Lead Family Coordinator

Contract Position

The Lead Family Coordinator must have lived experience as a primary caregiver of a child, youth, or young adult with a SED who has received or is currently receiving services from the mental health system. Responsibilities include working in partnership with your staff in all aspects of implementing the system of care and providing peer support to families. The Coordinator will involve travel for home visits and community outreach.

CHARACTERISTICS of WORK

The Lead Family Coordinator is responsible for supporting and empowering families facing challenging life circumstances by providing advocacy, guidance, and access to essential resources. This role focuses on promoting the well-being of children and strengthening family stability through a holistic, family-centered approach.

EXAMPLES OF RESPONSIBILITIES

• Utilize their lived experience to assist consumers with navigating the process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential. Peer Support Specialists will teach consumers the importance of improving the four major dimensions that support a life in recovery including Home, Health, Purpose and Community.
• Assess family needs through interviews, home visits, and ongoing communication.
• Connect families to community resources, including housing, healthcare, legal services, and educational support.
• Serve as a liaison between families and service providers to ensure timely and effective access to services.
• Advocate on behalf of families to help overcome barriers and navigate complex systems.
• Provide education on family rights, parenting skills, and available community resources.
• Support conflict resolution and promote healthy communication within family units.
• Develop and monitor individualized service plans to track family progress and outcomes
• Maintain accurate documentation and case records in compliance with organizational and legal standards.
• Collaborate with multidisciplinary teams, including social workers, educators, and healthcare providers.
• Teach and support acquisition and utilization of skills needed to facilitate individual recovery.
• Participate in MAP Team and Wraparound meetings as requested.
• Coordinate with the consumer’s treatment team and other supports to arrange services or resources to help achieve their goals.
• Promote the utilization of natural resources within the community.
• Serve as a positive role-model and demonstrate a professional and caring attitude toward co-workers and consumers.

Requirements

Skills and Competencies

• Empathy and compassion
• Problem-solving and critical thinking
• Organizational and time-management skills
• Conflict resolution and mediation
• Ability to build trust and rapport with families

Qualifications

• Bachelor's Degree
• Must maintain a valid Mississippi driver’s license
• Must pass a criminal background check

REPORTING SUPERVISOR

Project Director, Center Coordinator, County Administrator, Clinical Directors

POSITIONS SUPERVISED

None

Staff as assigned