BA Multi-Unit Team Leader

Overview

Multi-Unit Team Leader at a Block Advisors office. You will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives (clients, revenue, and earnings) for three offices. Prior tax preparation experience is not required.

Work schedule:

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After a successful tax season, you will work a reduced schedule May through December and may apply for advancement opportunities.

Responsibilities

• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
• Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
• Assist DGM in recruiting and interviewing candidates for tax office associate positions
• Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve associate issues and address performance concerns
• Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices
• Travel between offices as required
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment

Qualifications

• People management experience with the demonstrated ability to grow and develop associates
• Aptitude for growth plan execution and leading toward a growth culture
• Strong decision-making and judgment skills; ability to function well in a fast-paced environment with minimal supervision
• Strong interpersonal and communication skills with a customer-centric mindset
• Computer proficiency with MS Office
• Bachelor’s degree in a related field, or high school diploma with equivalent experience
• Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

Why work for us

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Benefits with eligibility:
  Medical Coverage, 401k and Employee Stock Purchase Plan
• More benefits at

The Community You Will Join

H&R Block is committed to a Connected Culture where trust, care, and connections help us work together and where everyone feels safe to bring their authentic self to work. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues dedicated to helping each other grow.

EEO statement: H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

Sponsored Job

#20653

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Research, Analyst, and Information Technology

Industries:
Retail