ProResp Client Service Representative

Position: ProResp Client Service Representative Role
Join Pro Resp as a Client Service Representative in Sudbury, Ontario, focusing on medical administration. Engage directly with patients while managing schedules and ensuring quality customer service.

This full-time permanent role requires 37.5 hours per week from Monday to Friday. As a key team member, you will be responsible for patient intake, office administration, billing, and coordinating respiratory care services. Your skills in managing electronic patient records and inventory will support a collaborative environment dedicated to patient well-being.

Key Responsibilities:

• Intake new patients and maintain electronic records

• Provide high-quality customer service on-site and by phone

• Manage service requests and appointments with compassion

• Process referrals, orders, and triage duties

• Maintain inventory of respiratory products and office supplies

Requirements:

• 3+ years of front-line administrative support experience

• Strong skills in office procedures and invoice management

• Excellent English communication skills with situational sensitivity

• Self-management ability working independently and in a team

• Medical terminology knowledge is a plus

Bring your administrative expertise and compassionate service to Pro Resp's dynamic team in Sudbury.