Global Chief Operations Officer

Job in Brantford, Ontario, K3R, Canada

Listing for: Société Financière Manuvie

Full Time position
Listed on 2026-10-05

Job specializations:

Business
Client Relationship Management, Change Management, Operations Management, Business Continuity

Salary/Wage Range or Industry Benchmark: 118000 - 168000 CAD Yearly CAD 118000.00 168000.00 YEAR

Position: Global Chief Operations Officer Role
Manulife seeks a Chief Operations Officer to elevate their Global High Net Worth operations. Transform client experiences and drive operational success in a hybrid working model.

In this pivotal role, you will lead the operational framework of GHNW in Bermuda, emphasizing regulatory compliance and optimal customer service. Your leadership will directly influence business growth and enhance strategic partnerships on a global scale.

Key Responsibilities:

• Manage new business processing and client due diligence

• Convert strategic plans into operational priorities

• Strengthen relationships with brokers and distributors

• Drive continuous improvement through innovative processes

• Establish robust governance and operational resilience

Requirements:

• Over 10 years in a senior financial services role

• Strong background in operational leadership and change management

• Comprehensive knowledge of HNW client dynamics

• Proven success in driving automation and service enhancements

• Exceptional skills in influencing cross-functional teams

Impact Manulife's operational landscape while nurturing a culture of excellence in service delivery and client satisfaction.

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