Continuous Improvement Analyst; Business Process Analyst

Position: Continuous Improvement Analyst (Business Process Analyst)
Role Summary Company:
Activa

Job Title:

Continuous Improvement Analyst (Business Process Analyst)
Job Type: Full-Time, Permanent Compensation: $62000-$72000/yr

Reports To:

Director

Location:

Waterloo, Ontario The Continuous Improvement Analyst is responsible for fostering a continuous improvement culture and contributing to cross functional improvement initiatives across the organization. This role combines business analysis, project management, and stakeholder engagement to identify opportunities, organize project teams, implement solutions, and deliver business value.

The Continuous Improvement Analyst will partner closely with teams across the organization, including but not limited to information systems and technologies (IST), operations, sales, and finance. This role is best suited for an individual who has a strong interest in how the organization functions and how to improve organizational performance.

Success in this role will be measured by the individual’s ability to develop an understanding of the business, build effective relationships across the organization, and implement changes that achieve the intended business benefit. These benefits could be improved efficiency, stronger compliance, reduced complexity, or another clearly defined goal or objective.

Key Responsibilities Projects & Initiatives Coordinate cross-functional project teams through the full project lifecycle from initiation to close

Collaborate with relevant stakeholders to define, document, and prioritize project goals and objectives

Facilitate project teams’ problem solving with an unbiased perspective to identify optimal solutions for the organization

Monitor the results of implementations to ensure their effectiveness using both quantitative and qualitative metrics

Prepare and share project statuses and reports with relevant stakeholders, including senior management where appropriate

Technology & Process Improvement Develop a practical understanding of how business systems and applications support business processes

Collaborate with IST, particularly the ERP and business applications team, to identify ways existing systems can be better leveraged to create business value

Analyze business processes to understand requirements, map processes, and evaluate potential solutions against strategic objectives

Develop practical, scalable recommendations that align process improvements, technology capabilities, and organizational priorities

Business Partnership & Influence Coordinate long-term continuous improvement programs, such as internal education or adoption programs, to deliver value to the organization

Develop relationships across the organization to understand how departments function and what their goals and opportunities are Bring a reasoned, analytical perspective to planning, project, and decision-making discussions while advocating for the overall best interests of the organization

Provide practical support to business teams as improvement opportunities, issues, or priorities emerge

Requirements

Bachelor’s degree in business management, commerce, information technology, economics, or a related field1-3 years of professional experience, ideally in a role involving process improvement, business analysis, project management, or leadership

Demonstrated interest in business operations, project work, or organizational effectiveness

Experience working with Microsoft 365 (Teams, SharePoint, Visio, PowerPoint, etc.) is an asset

Personal Attributes Ability and desire to learn new concepts, business processes, and technologies

Strong interpersonal and collaboration skills

Strong analytical, critical thinking, and problem-solving skills, with the ability to understand complex business processes

Takes ownership and accountability for…