Strategic Sales Capability Consultant

Reporting to the Manager, Sales Learning and Development, the Strategic Sales Capability Consultant collaborates with Sales, Marketing, and key stakeholders to align learning, capability, and performance strategies with business growth priorities and customer experience outcomes. The role leads cross-functional initiatives, conducts needs analysis, delivers facilitation and performance consulting, and applies emerging learning practices, technologies, and AI-enabled solutions to develop scalable capability-building experiences for evolving sales audiences.

Through stakeholder partnership, learning strategy, and measurement of business impact, the Strategic Sales Capability Consultant drives behaviour change, capability growth, and continuous improvement across the Design and Development and CE Centre teams.

• Identifies and develops strategy synergy between training, sales and marketing for future focused growth, including increasing our digital footprint, competitive analysis, identifying pilot groups, research, testing and application with a focus on sales effectiveness
• Leads the exploration of emerging learning, performance, and enablement practices, identifying future capabilities, technologies, and approaches needed to support evolving sales audiences and business strategies.
• Evaluates, pilots, and applies emerging technologies, including AI-enabled tools and performance support solutions, to improve learning effectiveness, capability development, and business outcomes.
• Collects sales data and marketing data to tie into the training team data, creating robust summaries to be shared out
• Questions the status quo and consistently looks for the most innovative and engaging solutions with continuous improvement mindset
• Builds capability strategies that anticipate future workforce, customer, and industry needs, ensuring learning solutions remain relevant and aligned to evolving business priorities.
• Work with L&D Manager/s to oversee audience learning journey and career pathways in the organization

• Facilitates high-impact learning experiences, workshops, and strategic sessions that drive capability development, behaviour change, and business performance across sales audiences.
• Design consistent training solutions that meet the needs of the adult learners across multiple businesses, writing and editing content; testing solutions for readiness and usability
• Build strong working relationships with key stakeholders to anticipate needs across multiple businesses
• Proactively seek feedback from clients to continuously evolve and improve services provided individually and by the broader T&D team

• Uses performance data, learner insights, business metrics, and stakeholder feedback to evaluate capability development initiatives, measure impact and ROI, and inform future learning and enablement strategies.
• Performs the full consultation cycle by identifying capability and performance gaps, conducting needs analysis, recommending learning and non-learning solutions, and measuring business impact.
• Manages concurrent complex design projects from end to end; communicating with partners and key stakeholders, influencing and adhering to tight timelines and ensuring strong communication plan and workback schedules
• Demonstrates inclusive behaviors and provides opportunities to collaborate across teams
• Fosters an environment where team members share insights and generate ideas, to become more innovative and create value for business partners across the organization
• Maps road to readiness path including implementing change management tools where required,…