Client Service Associate Position

Step into a Client Service Associate role with VON Canada and contribute to home and community health care initiatives. Focus on scheduling and communication for optimal client services.

This full-time position involves coordinating nursing services and home support, adapting quickly to changing priorities. As a detail-oriented individual, you'll manage client scheduling effectively while ensuring that team staffing levels meet care demands. Your background in customer service and administration will be valuable in supporting our mission of providing exceptional care.

Key Responsibilities:

• Organize nursing visits based on client geography and needs

• Manage client referrals and respond to service inquiries

• Adapt schedules to accommodate staffing changes

• Collaborate with staff to ensure adequate support

• Safeguard client and operational confidentiality

Requirements:

• Minimum high school diploma; university preferred

• Experience with MS Office and healthcare scheduling

• Previous customer service or logistics experience

• Familiarity with healthcare environments is a plus

• Satisfactory Criminal Records Check is essential

Make a meaningful impact in health care by ensuring efficient service delivery as part of the VON team.