Customer Support at Mr. Appliance

Discover a rewarding career in customer support with Mr. Appliance, where your skills can enhance family home life. This Customer Service Representative role is perfect for individuals who excel in communication and efficiency.

As part of Mr. Appliance, you will play a vital role in scheduling repairs for customers with broken appliances. Your main duties include answering calls and emails, setting up appointments, and entering data. Experience a fun team culture while advancing your customer service skills with continuous training.

Key Responsibilities:

• Handle incoming calls and empathize with clients

• Provide timely email responses to inquiries

• Schedule repair appointments with technicians

• Clearly communicate necessary services and times

• Order supplies to optimize service efficiency

Requirements:

• High school diploma or equivalent is required

• Strong telephone communication skills

• Basic computer and data entry capabilities

• Ability to type 35 words per minute

• Previous office experience is a plus

Become a key player in our team, delivering excellent customer service liance!