Brantford Library Associate; PT

Full-time/Part-time: Part Time (>910 hrs/year)

Campus: Brantford

Reports to: Desk Services Manager and Head, User and Access Services

Employee Group: PAG

Final date to receive applications: January 5, 2026

Requisition : 10369

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion , Laurier’s thriving community has a place for everyone.

Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples.

This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.

This job posting is for a current vacancy.

Reporting to the Desk Services Manager and the Head, User and Access Services, the incumbent provides library services at the Brantford Campus. The incumbent will also work closely with the Head, Copyright and Course Resources.

Responsibilities consist of providing user and access services through daily, direct contact with students, faculty, staff, alumni, and the public, as well as accessibility services, collection maintenance activities, copyright and course resources services.

Reference services involve assisting, advising and training library users in the identification, evaluation and use of the many and varied services and resources required to meet their research needs. Circulation services involve charging, renewing, and discharging library materials, collecting fines, and creating or updating patron records. Access Services responsibilities consist of lending, resource sharing (Alma AFN requests, inter-library loan), library materials handling and management, digitization, and remediation requests.

The incumbent handles print and electronic course resource materials within framework of legislation and policies. The incumbent also works on the coordination and maintenance of library collections and related operations.

The incumbent participates in hiring students and provides direction in maintaining policies and quality of service.

• Handles a high volume of requests and multiple simultaneous questions efficiently and effectively
• Interviews and analyzes user needs (students, staff, faculty, the public) and identifies appropriate resources and strategies (electronic and print, across multiple subject disciplines) to meet those needs
• Instructs, assists, and advises Library users in the appropriate use of information resources, search techniques and research strategies
• Provides in-person and remote assistance for students, faculty and staff with disabilities
• Advises Library users on interpreting online borrower records, due times and special conditions related to borrower or item records
• Explains and helps patrons understand and interpret the services and policies of the Laurier Library and Omni member libraries.
• Provides triage service for complicated reference questions and refers the user to the appropriate librarian for further assistance
• Registers, updates records and validates borrower cards for all Laurier users, affiliated researchers, alumni, community borrowers, and other non-standard library users (e.g. TUG joint patrons)
• Charges, renews, and discharges library materials…