Job Description & How to Apply Below
This role involves building relationships with customers, understanding their needs, and facilitating resolutions effectively. With over 37.5 hours per week, this position requires proficiency in digital banking trends and effective problem-solving skills. You are encouraged to make recommendations for operational excellence and contribute to a positive team environment.
Key Responsibilities:
• Engage customers with day-to-day banking advice
• Educate on mobile, ATM, and online banking services
• Resolve critical issues and support transactions
• Recommend improvements to enhance customer experience
• Ensure compliance with regulations and TD’s Code of Conduct
Requirements:
• High School diploma with 1+ years relevant experience
• Banking knowledge and proficiency in MS Office
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Self-starter capable of handling dynamic tasks
Bring your skills in customer service and banking solutions to thrive in TD's supportive environment.
Position Requirements
10+ Years
work experience
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