IT Infrastructure and Security Specialist

Six Nations Polytechnic (SNP) is a unique Indigenous Institute, recognized by community, government, and institutions of higher learning, as a Centre of Excellence for Indigenous Knowledge. SNP offers postsecondary, secondary, trades education and training. SNP has formal partnerships with nine publicly funded Ontario Universities and Colleges and collaborates with six Ontario-based Indigenous owned and controlled post‑secondary Institutes.

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Under the direction and supervision of the Director, Information Services, the IT Infrastructure & Security Specialist is responsible for the implementation, administration, maintenance, security, and continuous improvement of SNP’s IT infrastructure and related technologies. The position supports the reliability, availability, security, and performance of multi‑site infrastructure, including network, server, endpoint, backup, security, and related technology environments. Responsibilities include infrastructure optimization, network security, vulnerability management, technical documentation, infrastructure lifecycle planning, disaster recovery, and business continuity.

The position provides advanced technical expertise in the identification, investigation, troubleshooting, and resolution of complex infrastructure and security issues, and participates in the design, implementation, testing, and ongoing improvement of infrastructure and cybersecurity solutions. It provides technical recommendations to the Director, Information Services regarding infrastructure and security risks, requirements, priorities, and technology investments, and works collaboratively with Information Services team, organizational stakeholders, vendors, and service providers to ensure infrastructure and security technologies are implemented and maintained in accordance with organizational requirements, established standards, policies, procedures, and security practices.

The IT Infrastructure & Security Specialist is required to perform all duties consistent with the governance values and operating policies of Six Nations Polytechnic (SNP), while fostering positive relations with staff, students, stakeholders, and the community and contributing to a culturally supportive teaching, learning, and work environment consistent with Hodinǫshǫ:nih/Rotinonhson:ni values of Ga’nigohi:yo:/Kanikoriio (Respect and the Good Mind).

• Administers, maintains, monitors, and supports SNP’s multi‑site IT infrastructure, including LAN/WAN, VPN, wired and wireless networks, switches, firewalls, servers, storage, virtualization, and related infrastructure technologies;
• Supports the ongoing availability, performance, reliability, and security of infrastructure services and works toward established service availability objectives;
• Performs advanced troubleshooting and root‑cause analysis of hardware, software, network, server, storage, connectivity, and infrastructure‑related issues;
• Plans and performs infrastructure maintenance, upgrades, patching, configuration changes, and lifecycle activities;
• Supports the full lifecycle of infrastructure hardware and technology, including assessment, procurement, configuration, deployment, maintenance, refresh, replacement, and decommissioning;
• Maintains accurate configuration information, technical records, system inventories, service documentation, and network topology diagrams;
• Monitors infrastructure environments and investigates performance, capacity, availability, and operational issues;
• Supports the administration and maintenance of endpoint and device management technologies;
• Maintains and applies infrastructure standards, configuration standards,…