Principal Systems Administrator

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

You will be part of a global Corporate Technology Platform Engineering Team. This position has the responsibility for administration, support, design, and planning, of the organization’s global production infrastructure. This 3rd level support position has the responsibility of being a subject matter expert in multiple platforms/systems, maintaining 24x7x365 system availability.

• Technical owner of the Microsoft 365 tenant, ensuring operational health, performance, and security.
• Recommends and implements policies and standards relating to Microsoft 365.
• Troubleshoot and resolve issues related to Microsoft 365, Azure, Entra, Active Directory and Exchange in a hybrid environment.
• Provide 24/7 ‘tier3’ on-call support of specific production systems as required.
• Design and implement technical solutions to support business requirements.

• Bachelor’s Degree in Information Technology or equivalent of work experience.
• 12+ years experience as a Senior Systems Administrator in a medium to large scale environment.
• Expert knowledge of Microsoft 365 and Azure, including architecting, implementing, troubleshooting, and administration of the various applications and services.
• Experience implementing and managing Copilot, Power Platform, SharePoint, Purview, and DLP in an enterprise.
• Experience in implementing and managing Windows infrastructure services incl. Active Directory, DNS, DHCP, File servers.
• Expert knowledge of Windows Server administration, configuration, and troubleshooting.
• Proficient at scripting for automation or user management in Powershell.
• Strong team player, working in a globally dispersed team.
• Excellent communicator, both verbal and written.

• Experience leading technical projects
• Experience configuring Enterprise Apps, SSO, and certificates.
• Experience with Google Cloud Platform.
• Experience with VMware or Hyper-V administration.

Open Text is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At Open Text, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

Open Text's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant…