R&D Tools Senior Developer

This role offers the opportunity to shape the tools and technology that enable modern research and development teams to work effectively. You will take ownership of Jira, Confluence, Git Hub, and other critical R&D platforms across a dynamic technology environment. The position combines hands‑on administration, solution design, technical support, and continuous improvement. You will partner closely with IT, Product, R&D, and Training teams to ensure tools are configured around evolving business and technical needs.

Your expertise will help establish scalable best practices, improve adoption, and optimize workflows across multiple teams. You will also contribute to the evaluation and implementation of new technologies, integrations, and platform capabilities.

• Administer, configure, and support Jira and Confluence Cloud environments across R&D and Product teams, including projects, workflows, permissions, fields, schemes, dashboards, filters, reports, and templates.
• Build and maintain Jira projects and advanced workflows while developing effective solutions through complex JQL, reporting, dashboards, and customized configurations.
• Support the broader R&D technology ecosystem, including Git Hub and other development, collaboration, and lab-related tools.
• Lead the end‑to‑end implementation of new tools within R&D, from evaluating requirements and defining solutions through deployment, adoption, and ongoing support.
• Collaborate with IT and technical stakeholders to configure platforms and integrations that address the specific needs of R&D and Product teams.
• Serve as a subject matter expert in tooling and process discussions, recommending best practices and identifying opportunities to improve existing implementations.
• Analyze and document platform functionality, usage patterns, and operational requirements to identify areas for continued improvement.
• Evaluate, test, and validate new Atlassian features, applications, integrations, and functionality to ensure compatibility and reliability.
• Research Atlassian applications, assess their business value, support purchasing cases, and oversee implementation where appropriate.
• Develop and maintain Confluence best practices covering page structures, templates, space organization, and permissions.
• Partner with Training teams to create user enablement materials and guidance covering existing tools, new functionality, and recommended practices.
• Support continuous improvement and adoption of R&D tools by helping teams use available capabilities effectively and consistently.

• Proven experience as a Jira Administrator with strong expertise customizing Jira projects, schemes, complex workflows, custom JQL, and integrations with external business or reporting systems.
• Experience architecting or administering Jira Cloud environments across multiple teams, including Jira Software and Jira Service Management, is highly valued.
• Experience administering Git Hub organizations or other source‑control platforms.
• Strong knowledge of Jira and Confluence dashboards, filters, reporting, workflows, fields, permissions, and configuration capabilities.
• Experience researching, evaluating, building business cases for, and implementing Atlassian applications.
• Understanding of user and group management through Atlassian Access.
• Experience supporting technical systems and enterprise tools within rapidly changing environments.
• Exposure to AWS, Azure, GCP, VMware, or comparable infrastructure technologies is an advantage.
• Atlassian certifications are considered an asset.
• Strong analytical and problem‑solving abilities, with a structured approach to evaluating technical requirements and identifying improvements.
• Ability to work effectively in an agile, collaborative…