Lead Network Specialist

Opentext
- The Information Company

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

The Network Operations team at Open Text is responsible for designing, deploying, and maintaining secure, scalable, and highly available network infrastructures across on-premises datacenters and cloud environments (AWS, Azure, GCP). Focused on continuous improvement, the team monitors network health, troubleshoots complex hybrid environments, enforces best practices, and stays current with emerging networking and automation technologies to support Open Text’s global enterprise operations.

This position has responsibility for reviewing, planning, and integrating acquired network environments into the organization’s global network infrastructure. The role requires detailed technical knowledge of enterprise networking technologies, including campus, data center, WAN, SD‑WAN, and cloud networking, with the ability to troubleshoot network elements end‑to‑end.

The position supports routing, switching, wireless, internet connectivity, SD‑WAN circuits, and cloud network environments, and participates in design, migration, and operational support activities. Occasionally, as‑required off‑hours cutovers and implementations will be necessary

• Apply in‑depth networking expertise aligned to the OSI model, with emphasis on Layer 2–4 protocols, routing, switching, traffic flow, IP super/subnetting, DHCP, DNS, NTP, QoS, SNMP, Syslog, AAA, and Net Flow/telemetry
• Design, deploy, optimize, and support Arista wired and wireless networks, including campus switching and wireless, using Arista CVaaS (Cloud Vision) and AGNI for centralized visibility and operations
• Manage enterprise Internet, MPLS, and SD WAN circuits, including carrier turn ups, migrations, redundancy, performance validation, and Palo Alto SD WAN site onboarding and traffic steering
• Design and support hybrid and cloud network connectivity, integrating routing and traffic flows across on‑prem, data center, and cloud environments
• Configure and operate routing, switching, wireless, internet, SD WAN, and Cisco Any Connect VPN platforms to maximize performance, availability, and secure client access
• Investigate, troubleshoot, and resolve network issues across acquired and production environments while ensuring no or minimal customer impact and adherence to ITIL change management
• Create, maintain, and document network designs, diagrams, traffic…