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Digital Experience Leader
Job Description & How to Apply Below
Join the University of Waterloo as a Digital Experience Leader. Drive strategic digital initiatives to enhance user satisfaction and institutional effectiveness in a full-time, impactful role.
As the Director of Digital Experience, you will lead the University’s efforts to implement effective digital strategies that align with core institutional values. This role demands strong leadership to cultivate a user-centric environment across digital platforms, ensuring accessibility and proactive governance. You will analyze data and user insights to continuously refine digital services and enhance engagement across a diverse audience.
Key Responsibilities:
• Lead development of enterprise digital experience strategy
• Align digital initiatives with institutional goals
• Guide teams on governance and user experience
• Monitor digital platform effectiveness and compliance
• Drive continuous improvement through data insights
Requirements:
• 7–9 years of experience in digital strategy
• 3–5 years in managerial roles
• Degree in communications, marketing, or related fields
• Knowledge of analytics and user experience principles
• Ability to influence and drive collaborative initiatives
Shape the digital landscape at the University of Waterloo through innovative leadership and strategic vision.
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