Senior Technology Specialist, Enterprise Platforms

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact for our clients, our communities, and each other.

At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose – putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity.

We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

We are seeking a highly motivated Senior Technology Specialist to join our Enterprise Content Management team. In this role, the successful candidate will be responsible for analyzing, designing, configuring, developing, testing, implementing, maintaining, and modernizing Equitable’s capture, imaging, and workflow applications.

We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Experience with Workflow, Content Management and Document management are critical for this role.

This is an exciting opportunity to join one of Kitchener-Waterloo’s Top Employers for 2026!

This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement, and there may be some roles that are required to work in our office more than the minimum requirement.

• Lead design, development, and maintenance of medium to large workflow/automation requests and projects to support critical business objectives
• Create, enhance, and support complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization
• Engage and collaborate closely with our business partners, senior ECM team members and other IT groups to successfully design and implement quality integrated solutions
• Solve complex technical problems, track and provide various solution options with impact analysis
• Research new technologies and collaborate with the ECM Architect to make recommendation for the betterment of the business
• Be part of a dynamic team that provides technical support and monitors and maintains Enterprise Content Management systems for solid availability and performance

• Strong technical design skills and ability to deliver complex solutions in a fast-paced environment
• Experience as technical lead on larger integrated implementations. Able to lead initiatives and drive the execution with a sense of urgency and ownership.
• Ability to analyze and document existing complex custom processes and propose options for streamlining existing code/configuration, if necessary
• Thorough knowledge of C# on both .NET Core and .NET Framework as well as experience in building and consuming REST APIs.
• In-depth, hands‑on experience with software systems design and development for both on-premise and Cloud based solutions. Excellent knowledge of code management and build practices (e.g., Dev Ops)
• Solid operational support skills, including troubleshooting system health and communicating effectivity with business and other IT partners to define and resolve…