Customer Support and Logistics Coordinator

Join us as a Customer Service & Logistics Coordinator to elevate our operational efficiency and customer satisfaction. You will orchestrate orders and streamline delivery processes throughout our network.

In this pivotal role, reporting to the Logistics Manager, you'll interact with sales, operations, and drivers to effectively manage orders. Your key tasks will include monitoring inventory, planning deliveries, and maintaining precise records, contributing to a smooth supply chain process. This position emphasizes efficiency and reliability in daily operations.

Key Responsibilities:

• Ensure accurate inventory monitoring and order replenishment

• Manage order creation and tracking in SAP

• Schedule trucks based on priority and customer needs

• Improve delivery routes for reduced mileage

• Maintain updated records in delivery systems

Requirements:

• Familiarity with SAP systems for order tracking

• Strong organizational skills and attention to detail

• Proactive communication with cross-functional teams

• Capacity to identify and manage operational risks

• Background in logistics or customer service principles

Your role will be essential in maintaining high standards in our logistics operations.