Advertised Title Sales Associate - Lynden Park Mall

Overview

Job Title:
Full Time Sales Associate

Reports To:
Store Manager

Location:
Lynden Park Mall, Brantford ON

Salary: $17.60/hr + commission

Requirements: 32-40hr/week availability

We are actively hiring for this position

Our team at WOW mobile boutique is passionate about providing the best-in-class wireless retail experience focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line‑up of wireless carriers, latest devices and a wide‑array of accessories means we can offer an unbiased solution as unique as our customers.

Our team makes an impact every day by offering quality advice to customers across Canada – making WOW mobile boutique Canada’s premiere wireless retailer.

• Actively engage mall shoppers and follow each step of our sales process.
• Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased advice.
• Consistently achieve all key business metrics.
• Offer a best‑in‑class customer experience.
• Participate in documented coaching conversations.
• Be responsible for inventory management receiving, signing, and securing inventory.
• Follow merchandising and daily store cleanliness standards.
• Complete daily operations tasks, such as opening & closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Manage cash, point of sale and inventory systems.
• Be available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Have the ability to easily adapt to changes in a fast‑paced environment.

• Be Ready:
  To initiate conversations with mall traffic and to adapt in a fast‑paced environment.
• Be Real:
  Be your genuine self and approach each customer in a unique and personalized way.
• Be Great:
  Invested in personal and professional growth and open to feedback and coaching.
• Customer‑facing experience in retail or hospitality using a point‑of‑sale system.
• Available to work during mall hours including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.

• Full‑time hours (32‑40hrs/week)
• Competitive salary and uncapped commission structure
• 50% of your monthly wireless plan
• Rewards & Recognition based on monthly and quarterly performance
• Group benefits package
• Dedicated training and coaching to help you reach your goals

• Ability to lift 30‑50 pounds
• Ability to stand for extensive periods of time

WOW! mobile boutique is an equal opportunity employer and celebrates diversity and is committed to creating an inclusive environment for all employees.

We are committed to providing an inclusive and equitable hiring experience and encourage all qualified candidates to apply.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.