Sales Associate - Lynden Park Mall

Position: Sales Associate Full Time - Lynden Park Mall
Job Title
Full Time Sales Associate

Reports To
Store Manager

Location
Lynden Park Mall, Brantford ON

Salary
$17.60/hr + commission

Hours
32-40 hrs/week (full time)

What you will accomplish

Actively engage mall shoppers and follow each step of our sales process.

Consistently network, creating and maintaining a list of prospective clients using our CRM tool.

Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.

Deliver on our brand promise by offering personalized, unbiased advice.

Consistently achieve all key business metrics.

Offer a best‑in‑class customer experience.

Participate in documented coaching conversations.

Responsible for inventory management receiving, signing, and securing inventory.

Follow merchandising and daily store cleanliness standards.

Complete daily operations tasks, such as opening & closing the kiosk.

Complete all required training modules and tasks.

Stay current on promotions, products, services and policies.

Follow our policies and procedures and maintain a high level of integrity.

Managing cash, point of sale and inventory systems.

Available to work during mall hours (evenings and weekends) based on operational needs.

Manage multiple priorities with a demonstrated sense of urgency.

Ability to easily adapt to change in a fast‑paced environment.

What we’re looking for

Be Ready

To initiate conversations with mall traffic.

To change and adapt in a fast‑paced environment.

Be Real

Be your genuine self.

Approach each customer in a unique and personalized way.

Be Great

Invested in personal and professional growth and development.

Open to feedback and coaching.

Customer‑facing experience in retail or hospitality using a point‑of‑sale system.

Available to work during mall hours including evenings and weekends.

Wireless retail experience or commission sales experience is an asset.

What we offer

Full time hours (32‑40hrs/week).

Competitive salary AND uncapped commission structure.

50% of your monthly wireless plan.

Rewards & Recognition, based on monthly and quarterly performance.

Group benefits package.

Dedicated training and coaching to help you reach your goals.

Physical

Job Requirements

Ability to lift 30‑50 pounds.

Ability to stand for extensive periods of time.

How We Hire

Application Review – We may use AI‑assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.

Video Interview – As a part of our hiring process, you will be invited to complete a brief Video Interview to showcase your skills as they pertain to the position.

Interview Process – Our hiring process includes two interview stages. Qualified candidates will be invited to complete an initial interview, by phone or virtually, and those that meet role requirements will then be asked to participate in an in‑person Store Visit.

Background Check – As a part of our hiring process, successful candidates will be required to participate in a background check, in accordance with applicable laws and regulations.

Equal Opportunity Employer
WOW! mobile boutique is a certified Great Place to Work® in Canada! We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

Additional Information
During the recruitment process, all applicants will be required to provide consent for criminal background checks.

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