Temporary Resource Centre - Case Manager

Temporary Client Service Brantford, ON, CA

3 days ago Requisition

Location: Brantford, ON

Hours: Monday to Friday 8:30 am to 4:30 pm

Contract End Date: April 2 nd , 2027

At SOAR, we believe in lifting communities through compassionate, inclusive, and innovative care. Serving the communities of Brantford, Brant, Haldimand, and Norfolk since 1968, we are accredited in Children and Youth Mental Health, Community Mental Health and Addictions Services and Youth Justice Services through the Canadian Centre for Accreditation. Our departments include Employment, Justice, Mental Health and Addictions, and Housing. Join a team that’s committed to making a difference – every day.

We are recruiting for a Temporary Full Time
Housing Resource Centre Case Manager
. This role is a vital part of our Housing Program
, supporting individuals and their families who are experiencing or at risk of experiencing homelessness. Clients will be supported with both low-touch and medium-high touch services based on their self-identified need and will be referred to resources including legal clinics, income support services, food bank services, identification and tax clinics, as well as Brant Access to Housing, Canada-Ontario Housing Benefit, and the Housing Stability Fund in addition to being supported with housing searches and learning their rights and responsibilities as a tenant to prepare for successful tenancy.

• Deliver direct client service to all individuals and families who are experiencing or at risk of experiencing homelessness.
• Complete SPDAT assessments and support with housing applications including Brant Access to Housing, Canada
  - Ontario Housing Benefit and the Housing Stability Fund.
• Work collaboratively with the Housing Services team in order to ensure program delivery to all clients.
• Integrate a harm reduction approach.
• Ensure all documentation, filing, and paperwork is completed according to Agency standards in multiple electronic databases for reporting requirements.
• Participate in department and sector case management meetings.
• Liaise with available resources including landlords and referring agencies according to client-identified prioritization of needs and interventions.

• Have a college diploma in a Human/Social Services field.
• Have a minimum of 2 years’ combined student placement and/or paid experience working with individuals with substance use, mental health and/or concurrent disorders and/or individuals experiencing homelessness.
• Be proficient in MS Office and be familiar with databases.
• Have a valid Driver’s License
• Be able to manage occasional exposure to vicarious traumatic stress.
• Be able to make regular visits to uncontrolled environments, such as client homes and public meeting locations. This may include exposure to smoking environments.
• Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense.

Salary:
Starting at $24.25 per hour.

Time off: 60 hours of personal leave, and 15 hours of wellness time (pro-rated first year).

Employee Assistance Plan (EAP) for staff and their families.

RSP/TFSA matching for eligible staff.

A supportive, values-driven workplace that prioritizes your well-being.

We’re looking for someone passionate about empowering client voices, connection in community care and inclusion in action! If that’s you, we want to hear from you.

SOAR Community Services is committed to…