Program Coordinator

Reports to: Senior Program Officer, Outbound

Salary Range: $49,000 - $55,000

Anticipated

Start Date:

January 4, 2027

Term of Employment: Full-time

Base of Operations Designation: Vermont

Remote Eligible: Remote OR Hybrid

World Learning seeks a Program Coordinator, Youth Exchange to provide administrative, logistical, and on-site program support across two exchange portfolios:
The Experiment in International Living's summer abroad programs for U.S. high school students and the U.S. Department of State–funded Youth Ambassadors Western Hemisphere (YA‑WHA) program, which brings youth and adult mentors from across the Americas to the United States. The Program Coordinator, Youth Exchange will manage program documents and trackers, prepare pre-departure and participant materials, coordinate information between partners, Enrollment, and Operations, and support monitoring and reporting.

This person will also support in-person program activities in the field, including orientations and U.S.

-based exchange segments, and serve on the on-call team during program season. The specific programs and countries in this role's portfolio may shift over time based on funding and U.S. Government priorities.

This position will be a part of the Global Programs unit of World Learning which designs, implements, monitors and evaluates global exchange and education programs. We work with various donors, including the U.S. Department of State, to achieve immediate impact and sustainable outcomes. Consistent with our organization's status as both a global nonprofit and an accredited institution of higher education, we prioritize experiential programs that are grounded in theory and proven in practice.

• Manage administrative tasks for The Experiment's outbound programs, including partner trackers, itineraries, program documents, and deadlines.
• Prepare and update pre-departure materials, program handbooks and group leader briefing documents for each program.
• Coordinate with ETS to prepare leader technology (including but not limited to: laptops, cell phones, sim cards, data plans) and oversee disbursement at Staff Training, and collection post-program.
• Coordinate the flow of participant information, including medical and accommodation needs, between Enrollment, Operations, group leaders, and in-country partners.
• Support partner contract, budget, and invoice administration in coordination with the Senior Program Officer, Outbound and Finance.
• Update program content for The Experiment's website as assigned.
• Administer program evaluations and compile results for program review.

• Support YA-WHA implementation across virtual engagement, pre-departure, in-person exchange, and follow-on phases.
• Prepare and disseminate participant, adult mentor, and host community materials as assigned.
• Provide program information to the Operations team for travel, housing, and logistics management.
• Support collection of participant documents and information required for travel and program participation in coordination with Enrollment and Operations.
• Monitor participant follow-on and capstone project implementation and track progress for reporting.

• Support on-the-ground program implementation during in-person segments, including orientations, U.S.
  
  -based exchange activities, and pre-departure gatherings as assigned.
• Facilitate workshops and group activities on program as assigned.
• Serve as on-call and risk management support during program season, including night, weekend, and holiday shifts as assigned.
• Attend and fully engage in Staff Training, including workshop design, session…