Senior Federal Systems Analyst; GO.gov Implementation & Support

U.S. Federal Solutions, Inc. (USFS) is a management consulting firm with offices and staff in the DC metro area. USFS offers competitive salaries and the full suite of employer-paid benefits including a 401k Plan with employer-matching contributions. USFS was founded in 2010 and provides strategic planning, performance management, program management, and administrative support services to federal and state governments.

US Federal Solutions (USFS)
Client: Export-Import Bank of the United States (EXIM)

US Federal Solutions (USFS) is an ISO 9001-certified management consulting firm providing financial management, acquisition management, program management, and data analytics support services to federal and state government agencies. Founded in 2010 and headquartered in the National Capital Region, USFS is committed to delivering high-quality solutions that help government agencies improve operational efficiency, strengthen accountability, and accomplish their missions.

Our employees bring extensive federal consulting experience and work collaboratively with government clients to solve complex operational and technical challenges.

US Federal Solutions is seeking a highly motivated, detail-oriented, and experienced Senior Federal Travel Systems Analyst to support the Export-Import Bank of the United States (EXIM) in the implementation, administration, and ongoing operational support of its GO.gov federal travel management system.

This position offers an opportunity to play a key role in modernizing federal travel operations, improving system functionality, and supporting a successful transition from Concur to GO.gov.

The ideal candidate will bring a strong understanding of federal travel regulations, travel management systems, business process improvement, system implementation, and technical troubleshooting. This individual will serve as a critical liaison between EXIM personnel, the General Services Administration (GSA), IBM, and internal financial management and information technology stakeholders.

Successful candidates will possess a combination of functional federal travel expertise, technical systems knowledge, project coordination experience, and exceptional customer service skills.

• Serve as a primary point of contact for GO.gov travel system support, assisting federal employees, approving officials, and administrative personnel with travel authorizations, vouchers, system access, and approval workflows.
• Troubleshoot and resolve issues involving travel orders, reimbursement vouchers, user profiles, routing configurations, and system functionality.
• Provide first-level functional and technical support, identifying and resolving system issues before escalation to GSA, IBM, or the GO.gov help desk.
• Administer user profiles, role assignments, delegated approvals, and approval hierarchies to support agency travel operations.
• Review and maintain travel system configurations to ensure accurate workflow routing and alignment with agency policies and internal controls.
• Assist with user profile imports, configuration workbooks, and data validation activities across test and production environments.
• Support travel approval governance by validating approvers, reviewing approval chains, and monitoring delegated administration procedures.

• Support the implementation, configuration, testing, and continuous improvement of the GO.gov federal travel management platform.
• Coordinate with GSA, IBM, and EXIM stakeholders to identify implementation challenges, resolve technical issues, and track system milestones.
• Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT), including the development of test plans, test scenarios, and acceptance criteria.
• Execute functional testing, document results, identify defects, and verify corrective actions before production deployment.
• Assist with the design, configuration, and deployment of travel approval workflows, including executive-level and financial approval routing.
• Maintain system configuration documentation and support the validation of updates, enhancements, and production changes.
• Coordinate integration requirements and testing activities between GO.gov and EXIM's financial management systems in collaboration with the Office of the Chief…