Supervisor, Quality Laboratory

Supervisor, Quality Laboratory

Join to apply for the Supervisor, Quality Laboratory role at Lactalis American Group
.

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we are committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

Full‑time

Shift: 9 am – 6 pm

$65,000 – $75,000, based on required experience

At Lactalis, we live by our core values—
Ambition
, Engagement
, and Simplicity
. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued. Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION
, your STORY
, and how your EXPERTISE can help us shape the future of dairy.

Key Responsibilities for This Position Include:

• Ensure close adherence to our quality standards that follow the PMO and state regulations.
• Ensure consistent communication and enforcement of the company’s Quality policies, Good Manufacturing Procedures compliance, and all Food Safety regulatory standards.
• Responsible for appropriate Quality, Food Safety, and HACCP training and communication to employees.
• Ensure accuracy of microbiological and chemical testing performed in the quality lab.
• Evaluate, investigate, and act upon microbiological evidence found in routine sampling.
• Place product or raw materials on “HOLD” due to microbiological, organoleptic, physical, or chemical reasons.
• Ability to time‑manage all daily activities to ensure adequate lab and floor presence balanced with administrative duties and meeting requirements.
• Recruit new employees; efficiently coordinate the workload and workflow of lab technicians, prioritizing duties based upon fluctuating business needs; actively assist in ensuring quality coverage for all shifts.
• Work with technicians to gain a detailed understanding of their strengths, weaknesses, and any training/education opportunities, and build development plans.
• Train employees in new equipment, chemicals, and Standard Operating Procedures, and ensure training effectiveness in the application of job skills.
• Evaluate employees through performance reviews, ongoing coaching, and feedback.
• Ensure the sampling plan is consistently followed by both the lab and operations teams; take corrective action if deviations occur.
• Sample, investigate, and coordinate product sorting on products on hold.
• Training management routine in the lab (train‑the‑trainer).
• Metrology/calibration on analytical equipment: ensure Lactalis’ good practices are well followed, and staff are trained.
• Project/Continuous Improvement:
  Cup set texture, phage monitoring, sampling plan, finished‑good waste.

Qualified Applicants Will Contribute The Following:

• A high school diploma or equivalent is required; an Associate’s degree is preferred.
• 2+ years of laboratory experience preferred.
• Knowledge of milk and dairy product science and technology.
• Implementation of policies and procedures.
• Application of quality standards.
• Understanding of quality statistics.
• Familiarity with food safety systems.
• Active listening skills.
• Strong verbal and written communication skills.
• Coaching and mentoring abilities.
• Effective time‑management skills.

Lactalis is an equal employment opportunity employer. We do not discriminate against applicants with regard to any legally‑recognized basis, including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Salary: $65,000 – $75,000.