Functional Consultant​/Maintenance – Dynamics 365 Customer Insight Journeys

• Support clients in implementing and maintaining Dynamics 365 Customer Insights Journeys solutions.
• Analyze business requirements and translate them into functional specifications.
• Configure and customize Customer Insights Journeys to meet client needs.
• Provide ongoing maintenance and troubleshooting for existing implementations.
• Collaborate with technical teams to ensure seamless integration with other Dynamics 365 modules.
• Deliver training and documentation for end-users.
• Medical Care
• Benefits Platform
• TRAINING OPPORTUNITIES
• LANGUAGE COURSES PLATFORM
• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose
  medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms),
  cinema tickets, shop vouchers, discounts and many more.
• Language Courses –you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones!
• Regular and systematic further
  training opportunities - both internally
  and from external providers. We support your ongoing learning and development.
• Cooperation within an internal community is our everyday reality. We have
  networking events, coding challenges, and company parties for different occasions.

• You have a university degree in computer science, mathematics, physics or similar field.
• Proven experience as a Functional Consultant in Dynamics 365 Customer Insights or related modules (e.g. Dynamics 365 Sales).
• Strong understanding of marketing automation and customer journey orchestration.
• Ability to gather requirements and design functional solutions.
• Excellent communication and stakeholder management skills.
• Fluent communication skills in English and Polish. German language is a plus.
• Open to working in a hybrid mode, with 1 day per month at our office in Katowice.

Cluster Reply is the Reply Group company specialising in consulting and system integration of Microsoft technologies. As a Microsoft partner, Cluster Reply is active in Germany, Austria and Switzerland and works within the Reply network with sister companies in Brazil, Great Britain, Italy as well as the USA. The company focuses on innovation and supports customers in their digital transformation. The solutions range from on-premises to cloud applications in the areas of modern workplace and security, business applications, applications and infrastructure as well as data and artificial intelligence.

Level 1

You found an opportunity that suits you and your abilities? Perfect! Use our application form to send us your resume and credentials. Once we received your documents, you will get a confirmation via email.

Level 2

We will now review your application and come back to you as soon as possible. If it’s a match, we will contact you for an interview.

Level 3

Is it a fit? Do we match your expectations? What about the job requirements and the workplace? All that will be covered in the interview. If more than one Reply company is suitable for you, you have the possibility to participate in several interviews!