Solutions Engineer
Listed on 2025-12-19
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IT/Tech
Cybersecurity, IT Support, Systems Engineer, Network Security
Overview
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
The Solutions Engineer (SE) is a sales and technical role, part of a sales team, working with F5 end-user customers and partners. The high-level objective is, together with a Named Account Manager, to achieve the allocated sales target by selling F5’s solutions to a pre-defined number of end-user accounts. Critical to the success is the SE’s ability to work with end-users and F5 channel partners, to drive F5 solution sales, doing demonstrations, Proof of Concept tests (hands-on) that allow successful implementation of F5 technologies at those selected accounts.
The SE primary responsibility is to develop and deliver the sales team’s technical strategy, ensuring that the best matching and business effective F5 solutions are driven to their customers.
Responsibilities- Primary responsibilities:
- Understand the needs and objectives of our customers, and then design a technical solution which can build a new customer service or solve customer business problems
- As a trusted advisor, provide Technical expertise through sales presentations, Solution designs, Solution demonstrations, Proof of Concept tests
- Design differentiating solutions and articulate business value of F5 Solutions
- Provide solution designs and suggest technical configurations
- Develop and maintain a high level of technical knowledge of F5, the relevant industry and Sales aptitude
- Participate in the development and support of content (presentations, VP’s, use cases…) for customers and partners
- Foster a collaborative, team-based environment, sharing best practices and success and building positive relationships
- Maintain knowledge of competitive landscape and share knowledge
- Actively utilize SE tools: , sharepoint, email groups, and other SE Readiness programs
- Understand and effectively utilize F5 organizational resources
- Effectively negotiate and pursue conflict resolution
- Uphold F5’s Business Code of Ethics; promptly reporting violations of the Code or other company policies
- Proactively develop relationships with technical teams in their accounts, complementing the efforts of their team’s account manager
- Articulate the F5 Sales Strategy, Messaging and Positioning of F5 solutions and their value proposition to address customer business outcomes
- Identify, qualify and drive opportunities from the technical perspective
- Help figure out viability of opportunity and map out political structure
- Deliver sales pitch/whiteboards at technical and CxO level
- Understand and follow F5’s support case critical issue process
- Partner with the F5 Technical Support, guiding customers and partners on how they can more quickly resolve their cases
- Always keep a “Customer Obsession” mentality and attitude
Skills and Abilities
- Excellent written and oral communication skills in their native language and in English
- Excellent presentation skills
- Proficient knowledge in Industry and F5 Networks-targeted technologies (Security, Cloud)
- Proficient knowledge in Network & Multi-Cloud Design
- Experience with Networking technologies (switching & routing), SNMP, and syslog
- Experience with Identity Management and Federation technologies (AD, Radius, TACACS+, LDAP, SAML, OAuth)
- Experience with Network Security (Firewall, IDS/IPS, Access Control)
- Experience working with Application Security (WAF)
- Experience with DNS, HTTP, SSL & TLS, TCP/IP
- Demonstrate knowledge in:
- Configuration and troubleshooting of servers
- Network and Server Virtualization Technologies
- Active Directory & Domain Design
- Programming/scripting languages such as Python, TCL, Java, Perl, C/C++, etc.
- Automation and Orchestration tools, such as Chef,…
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