Product Manager, KnowWho Product

Based in Washington, DC, Quorum is a fast-growing software company and the leading provider of workflow software and information services for government affairs professionals across corporations, non-profits, associations, and government. Quorum empowers users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity across federal, state, local, and international governments.

Quorum powers mission-critical work for more than 2,000 public affairs teams globally—including over 50% of the Fortune 100—and continues to expand following its acquisition of Capitol Canary, a market leader in grassroots advocacy software.

We are seeking a Product Manager for Know Who
, the organization within Quorum responsible for collecting, enriching, and maintaining the official, staff, and influencer contact data that fuels Quorum’s suite of products. This PM will oversee the strategy and evolution of Quorum’s People Data ecosystem, ensuring it delivers high-quality, comprehensive, and actionable insights for clients across government affairs, public policy, and advocacy.

This role is ideal for someone who thrives at the intersection of data, product strategy, and market understanding. You’ll shape the next generation of Quorum’s contact directory products, including powering external data solutions like Know Who for Salesforce and the Policy Influencer Data File (PIDF). You will identify customer needs, uncover new growth opportunities, and work collaboratively across engineering, go-to-market, and professional services to deliver data products that drive measurable value.

If you are energized by building data-centric products, navigating complex workflows, and enabling thousands of public affairs professionals to engage the right people at the right time—this role is for you.

• Own and evolve Quorum’s People Data strategy across the entire product portfolio, ensuring Know Who’s contact directory data meets the needs of Quorum’s platform, Know Who for Salesforce, and the Policy Influencer Data File (PIDF).
• Identify customer and product needs related to data quality, coverage, and discoverability, and translate them into clear requirements for engineering and cross-functional teams.
• Discover and drive new growth opportunities powered by People Data by staying informed on public affairs workflows, government organizational structures, and competitive data offerings.
• Evaluate build, buy, and partner strategies to expand, enrich, and improve Quorum’s data assets—including assessing new datasets, enrichment vendors, and technology approaches.
• Collaborate with Product Managers across the portfolio to ensure Know Who data supports broader product experiences and platform capabilities.
• Serve as the internal expert on Quorum’s people data, supporting escalations, troubleshooting data issues, and guiding cross-functional decisions that impact the customer experience.
• Lead GTM activities for new data capabilities, partnering with Marketing, Sales, and CS on messaging, launch enablement, training, and customer adoption strategies.

• 2–4 years of product management or related experience in SaaS or data-centric products.
• Strong instincts for product strategy and prioritization, with a track record of making clear, informed tradeoffs to meet business needs.
• Analytical thinker who brings structure to ambiguous problems and identifies practical paths forward.
• Takes ownership and moves work forward independently, especially when navigating complex or cross-functional challenges.
• Strong collaborator with experience in orchestrating work across engineering, data operations, GTM teams, and leadership.
• Communicates clearly and ensures stakeholders understand priorities, progress, and decisions.
• Shows strong customer empathy and understands how data quality and usability impact real workflows.
• Proven experience applying AI or LLM-based approaches to improve data or product workflows.
• Comfortable working with Salesforce data models, integrations, or related workflows.
• Experience with enrichment pipelines, CRM integrations, or advertising/targeting data is a plus.

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