Sales Operations Manager – Pricing

Job Description - Sales Operations Manager – Pricing (25007C)

Moxa is a leading provider of industrial networking, computing, and automation solutions for enabling the Industrial Internet of Things. With 30 years of industry experience, Moxa has connected more than 30 million devices worldwide and has a distribution and service network that reaches customers in more than 70 countries. Moxa offers a full spectrum of innovative, high‑quality solutions that have been deployed in a wide variety of industries, including factory automation, smart rail, smart grid, intelligent transportation, oil and gas, marine, and mining.

Moxa’s expertise gives industry partners the tools they need to harness the power of automation network convergence and make their operations smarter, safer, and more efficient. Moxa delivers lasting business value by empowering industry with reliable networks and sincere service for industrial communications infrastructures. Information about Moxa’s solutions is available at

The Sales Operations Manager – Pricing serves as a vital strategic partner within the Sales Operations team, focused on optimizing regional business outcomes through rigorous pricing analysis and governance. This key analytical resource is responsible for solving complex pricing problems and partners cross‑functionally with Sales, Finance, Product Groups, and Corporate Headquarters (MHQ) to develop and refine regional pricing models and strategies.

While the role mentors colleagues on standard tasks and process execution, it does not include direct people‑management responsibilities. The Manager integrates and analyzes both internal and external pricing data to identify root causes of gaps and deliver actionable insights that inform major business decisions for the region. The position also oversees the integrity and efficiency of the daily pricing process, ensuring approvals and pricelist generation align with established company policies.

• Analyze market trends, competitor pricing, and internal cost structures to inform and recommend pricing adjustments that optimize profitability and market competitiveness.
• Investigate the collection and normalization of pricing data to support the development and refinement of strategic regional pricing models and methodologies in collaboration with Product Teams, Sales, Marketing, and Finance.
• Monitor and analyze special pricing trends across the region to identify root causes, diagnose process bottlenecks, and recommend policy or process adjustments.
• Collaborate with Sales leadership to understand unique, complex deal requirements and provide guidance on optimal pricing options and structures.
• Contribute to the proposal and implementation of a Deal Desk methodology to standardize, control, and accelerate complex deal management.
• Serve as the primary approver for all special price requests, evaluating requests against established criteria, profitability targets, and strategic objectives.
• Manage the end‑to‑end process of monthly pricelist generation, ensuring accuracy, completeness, and timely distribution to relevant stakeholders, conforming to data security best practices.
• Actively administer all operational pricing programs, including Ship & Debit and rebates, ensuring compliance and accurate application.
• Partner with Sales, Product Marketing (PMM), and Sales Operations Analysts to gather necessary data, validate pricing information, and ensure cohesive pricing strategies and effective execution.
• Act as the primary liaison with MHQ Product and Finance teams to ensure accurate and timely integration of corporate pricing guidelines and updates into regional pricing structures.
• Identify and implement automation opportunities to enhance the efficiency and accuracy of pricing processes (e.g., pricelist generation, SFDC workflows).
• Provide comprehensive training and support to sales teams on pricing policies, procedures, and SFDC functionalities related to pricing execution.
• Mentor colleagues on complex pricing strategies and analytical methodologies to build organizational capabilities within the Sales Operations team.
• Con…