Senior HCM & Comp Analyst, HRScale

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through Ripple Match’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead.

Learn more at  Insperity?

Flexibility:
Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth:
Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being:
Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

This position is responsible for delivering product implementation and support activities, ranging from client discussions to training and project documentation for Insperity Workday product as well as Insperity software as a service.

Responsibilities:
· Coordinates with Insperity’s internal project management team to perform assigned tasks and meet project deadlines.
· Consults with customer’s key decision makers regarding their current human capital management system configuration and needs.
· Advises clients regarding most appropriate implementation strategies and best practices.
· Performs in-depth discovery session in order to document functional specifications for system setup requirements using the Project Scope Document.
· Completes advanced configuration, documents, tests and validates software to maximize and streamline client human resources, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security, and reporting workflows and processes.
· Provides client administrative level user training as required on the Workday platform.
· Facilitates scheduled client status update calls to identify client issues, potential escalations and advise on best practice recommendations.
· Maintains outstanding customer service standards to ensure excellent customer satisfaction and retention.
· Champions customer’s needs for resolution on all open issues identified during data conversion and onboarding.
· Develops relationships within the customer organization to effectively integrate project deliverables and meet customer business goals and metrics as defined in the project plans.
· Keeps current on new products, industry trends and customers training needs.
· Manages training materials for clients.
· Gathers product/software feedback with solutions for improvement to product/leadership teams.
· Serves as a mentor, monitors and supports the HCM Analysts and acts as a subject matter expert on software functionality, training design, and best practices as well as process and procedures.
· Travels to designated client sites for training.

Qualifications:

· Bachelor’s Degree in Management Information Systems or a related field or four years of related experience is required.
·…