Hearing Representative

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under technical direction, provides legal services to the Workers' Compensation claims department and CNA insureds in the defense of Workers' Compensation cases at the Workers' Compensation Appeal's Board in California or other state authorizing use of Hearing Representatives to handle Workers' Compensation matters.

• Defends the insured employer by participating in hearings, mandatory settlement conferences, depositions and trials where they examine witnesses, offer evidence and argue their case.
• Is accountable for timely preparing hearing, deposition, settlement conference briefs, pre-trial and status reports on their pending files.
• Responsible for one time appearances, walk through settlements, liens, lien trials, and full handling on permanent files under attorney supervision.
• Investigates and negotiates lien claims and defends our insured employers at lien trials.
• Regularly communicates with Claims Professionals and meets with CNA insureds to discuss their defense.
• Provides research, factual information, counsel and guidance and seminars to claims adjusters on legal questions or issues relating to their workers? compensation claim files.
• Responsible to resolve legal cases under attorney supervision.
• Responsible for meeting staff counsel billing requirement.

• Knowledge and application of theories and principles of litigation management within a claims organization.
• Strong technical expertise, sophistication, and independent judgment to manage internal and external business relationships.
• Strong verbal and written communication skills.
• Strong analytical and negotiation skills.
• Ability to deal with ambiguous situations and issues.
• Creativity in solving unique and challenging problems.
• Knowledge of Microsoft Office Suite as well as other business-related software.
• Comprehensive knowledge of the rules and regulations and laws pertaining to handling Workers? Compensation cases at the WCAB. Familiarity with the policies and procedures and litigation strategies involved in preparing and litigating cases at the WCAB.
• Skilled in deposition, negotiation, and trial techniques and case resolution.

• Bachelor's degree, in a related discipline, or equivalent.
• Typically a minimum of four years of related work experience.

#LI-Hybrid

#LI-CP1

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certificates and location.

CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact