Experienced Product Sales-Mountain Information Call Center

For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.

Experienced product sales-mountain information call center

Location:

Breckenridge, CO, US

Shift Type:
Winter Seasonal 2025/2026

Create Your Experience of a Lifetime!

Come work and play in the mountains. Whether it’s first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discover!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

We have 40+ resorts across 3 continents. From day one you receive some highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, chance to grow through Epic Service - our leading training and development, and wellness benefits.

Hiring for seasonal positions is rolling. Applications are accepted until December 15th or first filled.

• Ski / Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family, free ski lessons
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral program

Starting Wage: $22.00/hr - $24.23 /hr

Employment type:

Winter Seasonal 2025/2026

• Shift type:
  Full Time hours available

minimum age: at least eighteen years of age

housing availability: yes

• Provide information and facilitate the sale of resort attractions and services including fulfillment and delivery
• use pos system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipt
• complete pos audits daily and at the end of shift
• communicate professionally by phone, email, and in person with travel partners, properties, tour operations corporate visitors, guests, and other groups
• maintain up to date knowledge on resort products, policy and operations to meet the needs of guests, coordinating with other departments as necessary
• maintain a clean, well-stocked, and organized workstation
• other duties assigned

• High school diploma or GED equivalent
• experience working in customer service or ticket sales preferred
• flexibility to work both inside and outside with exposure to the elements
• must be able to communicate fluently in English
• ability to work a flexible schedule including nights, holidays, and weekend
• ability to stand or sit for extended periods of it's
• ability to lift up to 25 lbs

Vail Resorts is an equal opportunity employer. Applicants will receive consider for employment without regarding race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other status applicable law.

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