Manager: Ski Patrol

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Patrol Manager is responsible for Patrol operations on the mountain. This role will oversee responsibility for daily patrol functions and provides strategic operational leadership for guest and employee safety, emergency medical response, incident management, risk mitigation, training, staffing, compliance, and patrol culture.

The Patrol Manager leads patrol teams to ensure safe, professional, and guest-focused operations while fostering a culture of accountability, continuous improvement, and leadership development. This position works closely with Mountain Operations leaders, resort operations teams, risk management, Environmental Health & Safety, and external emergency response agencies to maintain the highest standards of safety and operational excellence.

This position must be committed to providing the highest standard of service and a willingness to support all operations. The role will be committed to leadership development and operational continuity. Success in this role is measured through strong safety performance, employee engagement, regulatory compliance, operational readiness, leadership development, and exceptional guest service.

Job Specifications:

• Starting Wage:$59,330.00 - $84,757.00
• Employment Type:
  
  Winter Seasonal 2026/2027
• Shift Type:
  
  Full Timehours available
• Minimum Age:
  
  At least 18 years of age
• Housing Availability:
  
  No

Job Responsibilities:

Culture

• Leads first and foremost with the Vail Leadership Competencies and Values, using the behavioral anchors as a guidance on leadership style
  • Competencies:
    
    Re-Imagine, Outfront, Drive, Develop, Connect, Passion
  • Values:
    Serve Others, D Right, Drive Value, Do Good, Be Safe, Have Fun
• Supportive and persuasive of change;
• Guides others towards successful adoption of change and clarifies the reasons, proactively helping others deal with the effects in a positive manner that builds the team
• Drive a positive patrol leadership culture by holding patrollers accountable to performance and behavioral standards of the Company
• Positively support the combined patrol culture by supporting new procedures that work towards this goal
• Work constructively to bring solutions to the leadership table while vocally supporting agreed upon new changes with the patrol teams
• Recognize and reward employees for the positive behaviors and operational excellence
• Values based on their relative contribution to the team and overall organization
• Actively support behaviors that show respect for others on the team, and take necessary actions to correct any behaviors that do not show respect for the team

Operational:

• Lead Patrol operations across the resort, ensuring safe, efficient, and guest focused operations.
• Recruit, hire, train, develop, and evaluate patrol leadership and front line team members while fostering a culture of safety, accountability, professionalism, and teamwork.
• Oversee staffing plans, daily operations, emergency medical response, lift evacuation readiness, incident management, and overall operational preparedness.
• Ensure compliance with company policies, applicable regulations, medical protocols, and risk management practices.
• Oversee patrol training, certification tracking, leadership development, and emergency preparedness programs to maintain a highly skilled and operationally ready…