Clinical Technician

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. The technician also assures appropriate notes and updates patient chart/records accurately, and maintains the clinic environment including sterilization and cleaning.

Schedule:

Monday through Friday from 8am to 4pm

• Interacts with patients to accurately gather information and enter it into our electronic medical records system.
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements.
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Applies drops to anesthetize, dilate, or medicate eyes.
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre‑ and post‑operative instructions, as directed by physicians.
• Readily scribes for physician.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem‑solving skills to respectfully and efficiently de‑escalate any dissatisfied patients.
• Demonstrates basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
• Stays current with the latest technologies and medications and is able to answer general patient questions.
• Assists team members and completes other special projects as requested.

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods of time and lift up to 50 lbs.

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.
• Entry Level.
• Typical has 0–3 years of experience.

• Competitive wages.
• Robust benefit package including medical, dental, life and disability (short‑ and long‑term) insurance.
• Generous paid time off (PTO) program.
• Seven (7) company‑paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• An organization focused on People, Passion, Purpose and Progress.
• Inspirational culture.